Privacy Policy
Last updated: January 2026
At Meow Only Trading, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following information:
- Personal details such as name, email address, and phone number
- Order information including Order ID, order total, and order status
- Communication details when you contact us via WhatsApp
- Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your information for the following purposes:
- To process and manage orders
- To provide customer support and respond to inquiries
- To contact you regarding your order or refund requests
- To improve our website, products, and services
- To comply with legal and business requirements
WhatsApp Communication
When you choose to contact us via WhatsApp, your phone number and messages are subject to WhatsApp’s own Privacy Policy.
We only use this information to assist you with customer support, order-related inquiries, and refund requests.
Sharing Your Information
We do not sell or rent your personal information.
Your data may only be shared with trusted third parties such as:
- Payment gateways
- WooCommerce-related services
- Hosting and technical service providers
These parties are permitted to use your data solely to perform services related to our website operations.
Data Security
We take reasonable technical and organizational measures to protect your personal data.
However, please note that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Contact us regarding any privacy-related concerns
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us via WhatsApp or through our website.
Contact Us
- 018-3223889
- caroline_chan97@outlook.com
Policy & Terms
Our Location
No.28, Jalan Uda Utama 3/15, Bandar Uda Utama, 81200 Johor Bahru, Johor.